The SuprSend alternative that bills the event, not each channel.
SuprSend is a hosted notification platform with a free plan of 10,000 notifications a month, an Essentials plan at $110 a month and a Business plan at $275 a month — $100 and $250 when billed annually — each including 50,000 notifications. Its pricing page defines a notification per user, per channel: a workflow that reaches one person by email, SMS and in-app counts three times. Role-based access control, the audit trail and SAML SSO are listed on Enterprise.
Notifly meters the trigger instead: one workflow run is one event however many channels it fans out to. The free plan includes 10,000 events a month, Pro is $19 for 50,000, and Team is $149 for 500,000 with role-based access control, translations and custom environments. The audit log, with CSV and NDJSON export, is on every plan.
At a glance
Best for
Notifly
Teams whose workflows fan out across channels and who want roles and an audit log on a self-serve plan, with delivery through their own providers.
Best for
SuprSend
Teams that need self-hosting, multi-tenant data modelling with a hosted preference page from the Business plan, or unlimited seats and 30 days of logs on a free plan.
| Capability | Notifly (hosted) | SuprSend |
|---|---|---|
| What is metered [source] | The trigger — one event, every channel it reaches | Each channel a notification reaches counts separately |
| Free-plan volume [source] | 10,000 events/month | 10,000 notifications/month |
| First paid plan [source] | Pro — $19/month, 50,000 events | Essentials — $110/month ($100 billed annually), 50,000 notifications |
| Next plan [source] | Team — $149/month, 500,000 events | Business — $275/month ($250 billed annually), 50,000 notifications |
| Volume above the plan [source] | Higher volumes sized on request | $2 per 1,000 on Essentials, $5 per 1,000 on Business |
| Digest and batching [source] | Every plan (24h window Free, 7 days Pro, 90 days Team) | Business and up |
| Translations (i18n) [source] | Team — $149/month | Essentials via templates ($110/month); translation files from Business |
| Role-based access control [source] | Team — $149/month | Enterprise only |
| Audit log [source] | Every plan, with CSV/NDJSON export | Audit Trail on Enterprise only |
| SAML SSO [source] | Enterprise — SAML, OIDC and SCIM sync | SAML 2.0 SSO on Enterprise |
| Team members [source] | 3 on Free and Pro, unlimited on Team | Unlimited on every plan |
| Log retention [source] | 24h free, 7 days Pro, 90 days Team | 30 days Free, 90 days Essentials and Business |
| Remove branding from the in-app feed [source] | Pro and up ($19/month) | Essentials and up ($110/month) |
| Self-hosted deployment [source] | Not offered — hosted only | Enterprise, with an enterprise license; bring-your-own-cloud in beta |
| Channels [source] | Email, SMS, push, chat (incl. WhatsApp, Slack, Teams), in-app | Email, SMS, push, web push, WhatsApp, in-app, Slack, Teams |
What per-channel metering does to a multi-channel workflow
Take 20,000 workflow runs a month, each reaching one person on two channels — an in-app message and an email. Under SuprSend's definition that is 40,000 notifications, past the free plan's 10,000 and into Essentials at $110 a month. On Notifly it is 20,000 events, which fits the $19 Pro plan with room to add a push step, because adding a channel to a workflow does not change the event count.
Digest changes the arithmetic on both sides: SuprSend counts a batched or digested message once, and Notifly's digest step collapses a burst of events into one delivery. SuprSend places batching and digest on its Business plan; Notifly has it on every plan, with the digest window growing from 24 hours on Free to 90 days on Team.
Where each product puts the team features
SuprSend puts multi-lingual templates on Essentials, which is earlier and cheaper than Notifly's Team plan, and adds translation files on Business — a genuine advantage if translation is all you need. Role-based access control, the audit trail and SAML SSO, though, are Enterprise-only on SuprSend. On Notifly, roles arrive on the $149 Team plan, the audit log is on every plan including Free, and only SSO and SCIM wait for Enterprise.
When to pick SuprSend instead
Pick SuprSend if the platform has to run inside your own infrastructure: its Enterprise plan offers a self-hosted deployment under an enterprise license and a bring-your-own-cloud option, still in beta, and Notifly offers neither. Pick it if you model your customers as tenants and objects and want a hosted preference page for them — SuprSend lists objects and the hosted preference page on Business, and multi-tenant data modelling as a Business add-on that Enterprise includes.
It also wins on seats and history at the low end — unlimited team members on every plan and 30 days of logs on Free, against Notifly's three members and 24 hours — and template translations arrive on its $110 Essentials plan rather than a $149 one. Its SOC 2 Type II report is available from Essentials, and HIPAA with a BAA on Enterprise. If those matter more than the meter and where roles sit, SuprSend is the better fit.
Migrate from SuprSend
- Create a free Notifly workspace — no card — and copy the Development environment's secret key.
- Connect the email, SMS, push and chat providers you use with SuprSend as integrations.
- Rebuild each SuprSend workflow in the visual editor with the same channel, delay and digest steps.
- Sync users as subscribers over the API, with their push tokens, chat credentials and channel preferences.
- Replace each SuprSend workflow trigger with POST /v1/events/trigger, move the in-app feed to Notifly's inbox, and switch to the Production key once Development checks out.
Frequently asked questions
Is Notifly a good SuprSend alternative?
It is if your workflows fan out across several channels, or if you need role-based access control and an audit log without an Enterprise contract. Notifly counts one event per trigger however many channels it reaches, puts roles on a $149 self-serve plan, and keeps an audit log on every plan. It is the wrong choice if you need to self-host, or need unlimited seats and 30 days of logs on a free plan — SuprSend offers those and Notifly does not.
How does SuprSend count notifications compared with Notifly?
SuprSend's pricing page defines a notification as a message to a single user or object on any downstream channel, so a workflow that sends one user an email, an SMS and an in-app message counts three times; batched or digested messages count once. Notifly counts the trigger: the same workflow run is one event, and delivery costs sit with your own providers.
How does Notifly's pricing compare with SuprSend's?
Both free plans include 10,000 a month — events on Notifly, per-channel notifications on SuprSend. SuprSend's Essentials plan is $110 a month, or $100 billed annually, for 50,000 notifications, and Business is $275 a month, or $250 billed annually, also for 50,000. Notifly's Pro plan is $19 a month for 50,000 events and Team is $149 a month for 500,000 events with roles and translations.
How do I migrate from SuprSend to Notifly?
Create a free Notifly workspace, connect the email, SMS, push and chat providers you use with SuprSend, and rebuild each workflow in the visual editor with the same channel, delay and digest steps. Sync your users as subscribers over the API, replace your SuprSend workflow triggers with POST /v1/events/trigger, and move the in-app feed to Notifly's inbox. Test in the Development environment before you switch keys.
Which channels does Notifly support?
Email, SMS, mobile and web push, chat — including Slack, Microsoft Teams, Discord, Telegram and WhatsApp Business — and a real-time in-app inbox, across 70+ provider integrations on every plan. You connect your own provider accounts and pay them directly.
Does Notifly have a preference centre like SuprSend?
Notifly subscribers carry per-channel preferences that the workflow engine respects at delivery time, and the embeddable inbox includes a preferences view. SuprSend lists channel preferences and a hosted preference page on its Business plan, with multi-tenant data modelling as a Business add-on that Enterprise includes. If a hosted, customer-facing preference centre is central to your product, compare the two directly.
Can I self-host Notifly the way SuprSend Enterprise can be self-hosted?
No. Notifly is hosted only, as a single deployment with no region choice today. SuprSend offers self-hosting on its Enterprise plan with an enterprise license, and a bring-your-own-cloud option in beta, so if you need the platform inside your own network SuprSend is the one that can do it.
Do I need to talk to sales to get roles or SSO?
Not for roles: role-based access control, translations, custom environments and unlimited members come with the $149 Team plan on a 14-day self-serve trial. SAML or OIDC single sign-on and SCIM are Enterprise on Notifly, as SAML SSO is on SuprSend; email sales@notifly.io for those.
See it on your own workflows.
One POST /v1/events/trigger — email, SMS, push, in-app, and chat. 10,000 events a month, free.